I have been transacting with different government lately
(e.g. SSS ID re-application, NBI clearance, retirement of business in Manila
City Hall, retirement of business in BIR, Pag-ibig Home Loan amortization
payment). There is one thing in common
among these offices - long queues. For
me, it's okay to wait as long as I am served well.
From my experience, I like most the services of Pag-ibig
Fund and the least is the BIR.
Why?
The people I encountered in Pag-ibig Fund offices,
specifically the branch in Gil Puyat in Makati and in Imus are very courteous. Yes, there are long queues but I am accommodated
well.
With BIR, it’s been more than a month now since I applied
for a business retirement. Till today, I
haven’t gotten a certificate of closure.
When I applied, several personnel specifically in the office for Sta.
Ana RDO are unaccommodating. I do not
like the way they answer to my queries.
I will not ask I know the answer and they look very annoyed at me. I was so pissed off. I really would like to shout at them at I am
a good taxpayer and your salaries are from my taxes. I’ve been calling them and I was passed on to
several people already. For me, anybody
deserves respect and a good service especially from the government offices
because you were placed there to serve us – the common people.
